澳博国际在线平台
客户服务
MCWA defines 客户服务 not as a job title within a department, but as a primary component of our mission and culture which defines our organization. It is only through our strong internal values that we are able to deliver superior external experiences to our customers at every touch point.
澳博国际在线
Water 澳博国际在线 is an important component of our community engagement program. Here you will find information, 各种工具, videos and resources dedicated to educating you about all things water. We believe that the more informed our Customers are, 越满意, confident and happy they are with MCWA.
水的质量
The average adult human body is 50-65% water, so it’s no surprise that water quality can greatly impact our overall health. Year after year MCWA exceeds all drinking water standards set by the EPA and the New York State Department of Health (NYSDOH). We stand committed to our primary mission of delivering the cleanest, safest and most affordable drinking water to our Customers every day.
Doing Business With Us
采购 Resources
We work with vendors who can help us find or develop the right tools, 人, strategies and programs in support of our mission. We do this work in the open, fairly and equitably. Here you’ll find information about both existing and future contracting opportunities and other resources to help make “Doing business with us” a mutually rewarding experience.
MCWA的职业生涯
MCWA recognizes that our employees are a key factor in our success. We pride ourselves on providing competitive salaries, 丰厚的福利, and a great working environment. Consider becoming a valued member of the MCWA Team by viewing our current employment opportunities.
保持了解
MCWA Ranked #1 in Customer Satisfaction
Monroe County Water Authority received the 2024 J.D. Power Award for ranking the highest in customer satisfaction with midsize water utilities in the northeast region. The award is based on the J.D. Power 2024 U.S. Water Utility Residential Customer Satisfaction Study, which measured satisfaction among residential customers of 92 water utilities that deliver water to at least 400,000客户.
Help MCWA Get the 引领 Out
The Monroe County Water Authority is committed to providing high quality water that meets or exceeds all state and federal drinking water standards. Water is lead-free when it leaves our treatment plants; however, it can come into contact with lead as it flows through household fixtures, 管道, 还有服务热线. Learn what MCWA is doing and how you can be a part of our lead reduction efforts.
2023 Annual 水的质量 Report Now Available
Our 2023 Annual 水的质量 Report is now available! View the report to learn about the quality of your drinking water, including its sources, treatment and test results. MCWA consistently meets and exceeds all state and federal drinking water standards.
